Careers
Job Title: Web Marketing Programs Manager
I-ology's Web Marketing Programs Manager is an experienced technology manager with a passion for the internet. He/she will oversee the successful fulfillment of our clients online marketing goals, refine and develop best-in-class service lines and ultimately expand the current offering. He/she will also serve as central point person to capture and document Online Marketing Service Line processes.
I-ology's winning team has proven Internet success since it's inception in 1998. Our impressive and rapidly expanding client base offers a wide range of project options and solutions. With a strong future plan ahead of us of 200% growth over the next two years, this is the time to get on board and grow with us. We pride ourselves on being fresh, dynamic, fast-paced, and balanced with a professional client-focused approach.
If you would like to explore working at I-ology, please send your resume to marketingmgr@i-ology.com
Requirements
- Minimum of 3-5 years Management; 3-5 years Internet experience
- Demonstrated knowledge and technical proficiency in Internet best practices in terms of knowledge of social media, paid & natural search, website usability/navigation, consumer on-line buying behaviors, web merchandising/promotions, media buying, affiliate marketing strategies and web analytics
- Experience building and managing small to mid-sized teams to achieve common goals in a fast-paced, action-oriented environment
- Deep experience in online and social media thought leadership
- Strong understanding of social media in relation to the broader media mix; understanding of the interplay between online/social media and traditional media
- Strong understanding of Web design, applications, navigation, Web 2.0
- Strong knowledge of user-generated content, Web video and viral marketing on the Web
- Experience developing and refining benchmarks for client online performance
- Expertise in client-facing roles, preferably in a multi-client environment
- Exceptional verbal presentation and written communication skills; Proficiency in Microsoft Office
- Demonstrated experience participating in online and offline customer acquisition and lead generation programs
- Strong analytic background to be able to develop reporting models to measure the success of programs
Online Service Line Management
- Provide expertise in search engine marketing and ongoing trends in the field, and use this knowledge to improve SEM efforts (SEO & PPC) and expand into Social Media
- Act as the leader and catalyst in moving marketing into online and social media
- Set targets and timelines for social media programs and key initiatives
- Develop a set of best practices and devise recommended rules of engagement and use the social media and evangelization/education opportunities to share best practices and knowledge
- Create effective documentation that captures requirements and translates them into understandable specifications for the Online Marketing Team
- Manage Online Marketing team including recruiting, training & individual team growth
- Provide guidance, leadership and constructive feedback to Online Marketing team members
- Participate in annual department budget creation
- Ensure client online marketing goals are achieved
- Assist in identifying client business needs, assessing online opportunities and overseeing the execution of tactics that result in client ROI
- Provide/design insightful reporting on performance metrics related to online marketing activity to help inform and drive business decisions
- Maintain strong relationships with key customers
- Establish & manage strategic vendor and partner relationships
- Develop and conduct marketing analysis to expand service line offerings
- Provide input on department measures, metrics & benchmarks
- Research and refine industry benchmarks as point of reference
Key Relationships
External
- Work with clients to ensure success of existing programs and up-sell opportunities
- Work with potential new business clients to clearly communicate service offerings and capabilities
- Work with vendors to negotiate contracts and services
Internal
- Manage and oversee activities of Online Marketing resources
- Work with Sales Team and Client Strategy to establish pricing, timeline and materials to secure new business
- Work with accounting to ensure checks and balance of company financial reporting (ex PPC hard cost spend)
- Work with Director of Marketing to communicate effective marketing initiatives and report department results
- Work with other departments to facilitate better integration of OM team and overall company performance and best-in-class solutions
Ideal Attributes/Experience
- Ability to work in fast-paced environment where flexibility is key and directions can change frequently
- Extreme attention to details and outstanding organizational skills
- Solutions oriented
- Self starter, highly motivated to excel with minimal supervision
- Collaborative team player
- Ability to work on multiple projects at one time
- User experience-minded
- Direct experience developing and growing budgets and driving up-sell activity on client engagements
I-ology reserves the right to modify, add, or delete items within this job summary. This is to serve as a general summary of responsibilities and is not intended as a detailed outline.
I-ology is an Equal Opportunity Employer.
